One of the most effective ways to get your customers engaged and gain perspective into their satisfaction level is through customer surveys. A timely survey is an easy way for the customer to express their opinion, and for you to gain valuable insight. In addition, offering customer satisfaction surveys shows your customers that you value their opinion and care about their continued happiness, and we all know that great customer service increases customer loyalty.
Since 1977, Ninth Avenue Hardware Company has proudly served the Denver-Metro area. They are an individually owned and operated ACE Hardware store with three convenient locations (two in Denver, one in Englewood), plus a mobile lock smith service, and a commercial & industrial department (Total Commercial Supply). They strive to stay competitive in this economy while still bringing you the best products, most complete selection, and friendly, knowledgeable staff. They don't cut corners when it comes to their customers!
Using email campaigns to promote social media contests is an excellent way to get your customers active and engaged! Take a look at this email campaign that Rome Ace Hardware sent out to their customers to promote their Holiday Photo Contest. Rome Ace does a fabulous job executing this contest. They are instructing customers to head to their Facebook page to submit their photos. They also encourage their customers to share the contest and photos with friends and family. Brilliant!
Enhance your web presence with Search Plus. Designed to improve visibility in Google, Yahoo and Bing along with popular local directories such as YellowPages.com, Search Plus targets your businesses' geographic area with service and product specialties. Search Plus is available as an add-on to any tier of Footsteps Marketing website and is sold per store location.